The use of machines in the workplace is nothing new. But, whereas robots were initially built to carry out simple tasks, nowadays artificial intelligence means they can also ‘think’. These new technologies present new benefits and possibilities but also costs and threats.
Most people feel refresher training can be dull and part of a ‘tick box procedure’ that fills them with dread, trying to remember whether they had received the original training. Training is meant to be effective and memorable and refresher training shouldn’t be any different.