Details

Adapting your customer service skills when working abroad

Working overseas has several advantages, including the opportunity to experience different cultures, build confidence and improve your communication skills. What’s more, adapting your customer service skills when working abroad may not be as...


Details

What's new for 2018?

As 2017 draws to a close, here are the top five things employers should be aware of for 2018: 1. Data protection. The General Data Protection Regulation (GDPR) will come into force in May 2018. Billed as the most important change in data privacy ...


Details

Uber’s appeal loss: the complications of employment status

On 10 November, taxi app Uber lost its appeal to overturn the decision of an Employment Tribunal that its drivers were entitled to workers’ rights such as the Minimum Wage and holiday pay. This case is an important victory for workers in th...


Details

Foster carers: the latest employment status argument

The recent lodging of an Employment Tribunal claim against Hampshire County Council on behalf of a foster carer has re-opened a long-running debate surrounding the status of foster parents. Background Sarah Anderson provides foster care for the ...


Details

Gig economy: a testing ground for flexible working

In many ways, the ‘gig economy’ has become the testing ground for new ideas about flexible working patterns, which might become the model for Generation Z. For those seeking work, it is all about working as and when you want to do so; ...


Details

Too fat? Too cute? Too unsightly? Archaic excuses for dismissal

In an ideal world, we’d all like to work in a workplace that’s fair, transparent and legally compliant. However, recent cases for unfair dismissal have presented some employers as non-compliant, unreasonable or archaic at the very leas...