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Living Wage Week – the picture today

The Chancellor, Philip Hammond, delivered his 2018 budget recently and repeatedly declared that ‘austerity was coming to an end’.  In addition to changes to apprenticeship contributions, personal tax threshold increases, and the I...


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Gender pay gap reporting – so what now?

We’re six months on from the first deadline for gender pay gap reporting for businesses with more than 250 employees. The reporting process was introduced by the government in a bid to understand why differences in pay exist and identify way...


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Is ‘positive action’ always a positive thing?

2018 has seen many high-profile businesses in the UK making very public statements on their efforts to encourage greater diversity in their recruitment and selection process, particularly for senior and board level roles. Most recently, the BBC an...


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The Apprenticeship Levy – one year on

Following the recent National Apprenticeship Week, it’s a good time to reflect on the past 12 months and look to the future now that we’ve reached and celebrated one year of the Apprenticeship Levy. You could still be forgiven for con...


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Adapting your customer service skills when working abroad

Working overseas has several advantages, including the opportunity to experience different cultures, build confidence and improve your communication skills. What’s more, adapting your customer service skills when working abroad may not be as...


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IOSH Managing Safely eLearning

This week sees the launch of the new version of the IOSH Managing Safely eLearning course by International Workplace. It’s a major revision: the course has been over a year in the making, it’s based on the latest version 5.0 of th...