CIPD Level 3 Award in Supporting Good Practice in Managing Employee Relations


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An insight into the legal requirements impacting the employment relationship from start to finish

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Supporting Good Practice in Managing Employee Relations is a CIPD accredited module providing insight into the legal requirements impacting the employment relationship from start to finish. Students will complete 2 days in the classroom followed by 14 hours of elearning. Assessment is via a written assignment and quizzes and questions completed via elearning.

Managing the employment relationship effectively is a key part of the role of HR practitioners. This course will introduce delegates to employment law within the context of employee relations. It will cover the employment relationship from start to finish, focusing on good practice and legal requirements. It will equip delegates with the knowledge required to operate effectively and recognise risk.

Successful delegates will be able to:

  • Understand the impact of employment law at the start of the employment relationship:
  • Understand the main individual rights of employees and mechanisms used during the employment relationship:
  • Understand key issues and processes at the termination of the employment relationship:

Completing this CIPD training course will give students six credits towards completing their CIPD Certificate in HR Practice orCIPD Diploma in HR Practice, or will result in a CIPD Award if completed on its own.

Topics include:

  • The external and internal factors impacting the employment relationship
  • Statutory rights and their relation to the terms and conditions of the contract of employment
  • The importance of policies and procedures in maximising employee performance and their role in defending an Employment Tribunal claim
  • The elements of an effective disciplinary meeting and the impact of the ACAS Code of Practice on Disciplinary and Grievances
  • Terminating employment within the law with particular emphasis on the redundancy process
  • Discrimination

Group requirements:

International Workplace can also provide this qualification at a location and time that suits you as an In Company course. In house training can be delivered anywhere in the world. For more information please fill in an enquiry form or call our team - 0871 777 8881

Download the CIPD Level 3 Award in Supporting Good Practice in Managing Employee Relations brochure for further information


Successful completion of the course will result in the achievement of a CIPD Award for supporting good practice in managing employment relations. Students will receive a certificate from CIPD.

Entry requirements

Open access qualification. No formal entry requirements.


The course takes 30 hours to complete and is delivered via blended learning. Students will spend 2 days in the classroom (16 teaching hours), and complete 14 hours of e-learning in their own time.

Students will be required to complete a 2000 word written report to be submitted two weeks after the classroom session. Students will also work through the e-learning which takes the format of information, questions and quizzes designed to develop and extend knowledge gained in the classroom.

Day 1

09.00 - Welcome and objectives

09.15 - Introduction to the formation of employment law

09.30 - Contracts of employment

10.00 - Statement of particulars

10.30 - Break

10.45 - Probation periods

11.00 - Work-life balance

12.15 - Lunch

13.00 - Importance of policies and procedures

13.30 - Fair reasons for dismissal

14.00 - Dismissal procedures

15.15 - Break

15.30 - Disciplinary hearing - role play

17.15 - Close

Day 2

09.00 - Queries from day 1

09.30 - Grievance procedures

10.00 - Redundancy

10.30 - Break

10.45 - Redundancy payments and impact on the organisation

11.15 - Discrimination legislation

12.15 - Lunch

13.00 - Discrimination claims and burden of proof

13.30 - Effect of non-compliance – case study

14.30 - Exit interviews

15.00 - Recap key stages of redundancy

16.00 - Written assignment briefing

17.00 - Close

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