A-Z guides
Bullying and harassment
Bullying is an abuse or misuse of power that may be characterised as offensive, intimidating, malicious or insulting behaviour intended to undermine, humiliate, denigrate or injure the recipient. Harassment, in general terms, involves unwanted c...
Business continuity
Business Continuity Management (BCM) identifies potential threats to an organisation, and the impacts to business operations that those threats, if realised, might cause. A recent report by the Business Continuity Institute in the UK stated that o...
Catering
There are a number of activities that take place specifically within the catering industry that are considered to be high risk and need to be considered in any health and safety compliance or training session. In particular: • Boiling water ...
CCTV monitoring
Increasingly, CCTV has become the principal method of carrying out surveillance of areas that may be accessed by the public as well as becoming commonplace in many workplaces in a variety of industries. While CCTV has an obvious crime-prevention ...
Children and young people
The employment of children is generally subject to limitations regarding the number of hours that they can work. Children also have a number of special rights and protections in the workplace, justified on health and safety grounds. It is importan...
Coaching and mentoring
Coaching is certainly a buzz word in the workplace and with good reason – it delivers great results. The CIPD defines coaching as ‘development techniques based on the use of one-to-one discussions to enhance an individual’s skill...