A man uses a phone whilst driving

New steps to close loophole regarding mobile phone use while driving

People using a handheld mobile phone in all circumstances while driving will be breaking the law, under new government plans unveiled by Roads Minister Baroness Vere, to close a legislation loophole and improve road safety.

It’s already a criminal offence to use a handheld mobile phone to call or text while driving, but not for other actions such as taking photos. While still distracting, drivers have escaped punishment due to a legal loophole where such actions aren’t seen as ‘interactive communication’, and therefore do not fit the current definition of the offence.

Now, following a review of the offence, a consultation has been launched on bringing the law into line with modern technology – meaning drivers caught taking photos, playing games or scrolling through a playlist behind the wheel will be clearly breaking the law on mobile phone use.

Recognising that mobile phones are commonly used as a method of payment – such as at drive-throughs – an exemption will apply under the new proposals to contactless payments, if a vehicle is stationary, and if goods or services – such as a takeaway meal – are delivered immediately.

Roads Minister Baroness Vere said:

“Our roads are some of the safest in the world, but we want to make sure they’re safer still by bringing the law into the 21st century. That’s why we’re looking to strengthen the law to make using a handheld phone while driving illegal in a wider range of circumstances – it’s distracting and dangerous and for too long risky drivers have been able to escape punishment but this update will mean those doing the wrong thing will face the full force of the law.”

Ministers have rejected calls to go further by banning the use of hands-free functions – drivers will still be able to continue safely using devices ‘hands-free’ while driving, such as a sat-nav secured in a cradle.

The proposals come as new research gives a further snapshot into driver behaviour in the UK. The project, commissioned by the Department for Transport and carried out by the University of Leeds, looked at footage of 51 drivers and found that over 765 trips, 662 mobile phone interactions were observed with only 38 completely hands-free. At 30mph, a car travels 100 feet in 2.3 seconds – meaning even a split-second lapse from changing a song on a playlist or checking an app could result in a crash.

By updating the law, police powers will be bolstered to tackle this behaviour even further – ensuring they can take immediate action if they see a driver holding and using their phone at the wheel. The penalties in place for using a handheld mobile phone while driving are six penalty points and a £200 fine.

National Police Chiefs’ Council Lead for Roads Policing, Chief Constable Anthony Bangham, said:

“Using a mobile phone while driving is incredibly dangerous and being distracted at the wheel can change lives forever. Police will take robust action against those using a handheld mobile phone illegally and proposals to make the law clearer are welcome.”

AA president Edmund King OBE said:

“There’s no excuse for picking up a mobile phone when driving so we’re pleased this loophole will be closed. Phones do so much more than calls and texts, so it’s only right that the law is changed to keep pace with technology. Tweets, TikTok and Instagram snaps can all wait until you park up.

“These new rules will clarify the law and help drivers realise that this dangerous act can have the same consequences and be as socially unacceptable as drink driving. If you cannot resist the temptation to pick up your phone, then you should convert your glovebox into a phone box.”

The government is also tackling phone use behind the wheel through a review of road traffic policing and wider traffic enforcement – to look at how roads policing currently works, its effectiveness, and where improvements could be made. As well as this, the department runs dedicated THINK! campaigns to show drivers the risk they’re taking and the potentially devastating impact of using a handheld mobile phone while driving.

In addition, the road safety action plan sets out over 70 measures to reduce the number of people killed or injured on roads around the country.

Driving will never be risk-free, and where employees are driving for work, both employers and employees have a responsibility to protect people from harm.

Employers should ensure that:

  • Drivers are competent.
  • The required levels of skill are specified.
  • Driving licences are checked for validity.
  • Drivers are aware of the company policy.
  • Drivers understand what is expected of them as regards road safety.
  • Drivers are provided with instructions, guidance and training.
  • Extra training on defensive driving or loading and unloading is provided if required.
  • Times and routes of journeys take account of poor weather conditions.
  • Vehicles are properly equipped to operate in poor weather conditions.
  • Planned and preventative maintenance is carried out.


Employees who are driving at work should ensure that they:

  • Carry out routine safety checks (brakes, wipers, lights, seatbelts and mirrors).
  • Correctly adjust and use safety equipment, e.g. seatbelts, head restraints, anti-lock braking systems (ABS), safety warning triangles and crash helmets.
  • Wear seatbelts and also ensure any passengers do so.
  • Do not drive under the influence of drink or drugs.
  • Do not use a handheld mobile phone.
  • Are aware of the height of their vehicle.
  • Satisfy eyesight and other health requirements of the Highway Code.
  • Know who to contact if they need to cancel a journey.

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