Privacy policy


We respect the privacy of individuals and organisations who use the Site, whether just visiting the Site or purchasing goods and services. Just as importantly, we want to ensure that any critical information you provide us with (such as credit card details) remains secure and cannot be accessed by outside parties.

The following information tells you more about the information we collect from you and how it is used.


How we obtain and use your information

We collect your information in a number of ways, and by providing us with data you consent to us using it for all activities associated with International Workplace services. If you do not wish your information to be used for any specific activities then you must notify us of this.

We obtain and use information from you when you register with us including title, name, job title, organisation, address and telephone number. We may also collect information when you select preferences, update your profile, use the website and through any other forms of communication. Some information which we request, such as user preferences, is entirely optional, although providing us with this information will allow us to provide you with a better service.

Following registration you may receive emails from us in relation to our newsletters, products and services. Users have the ability to select what they do and don’t receive by changing options on their profile. You are always free to unsubscribe from any of our communication lists at any point.

Regular newsletters are sent daily and weekly depending on which options you have selected. Promotional emails are sent on a weekly basis and from time to time you may receive more than one promotional email in a week.

If you wish to unsubscribe please click the link located in the footer/header of our email and follow instructions.  Alternatively to unsubscribe now visit:


Visitors to the Site

As a visitor you can access some parts of the Site without the need to register. However, as part of our standard monitoring procedures and in common with the vast majority of commercial websites, we are able to access some information from some visitors. This is mostly incomplete information and (except in very rare circumstances) would not allow us to identify the visitor. This information is not stored, but total numbers are aggregated in order for us to identify traffic levels and visitors' general preferences towards the Site's features.

Members, Information Centre Subscribers and Support Clients

To fully use our services as a Member, Information Centre Subscriber or Support Client, you will need to register using our Online Registration Form, where you will be required to provide us with your contact information (including email address), some other information relating to your organisation and preferences which denote your interests applicable to the areas with which we provide services and information.

Information which is required to become a member of the International Workplace Site includes name, job title, company name and address, email address, and telephone number.

You can amend any personal information in your personal profile at any time.


Use of your information

We use the information you provide to manage the service, contact you and serve personalised content.

We automatically track certain information about you based upon your behaviour on our site. We use this information to assist with internal research on our users' demographics, interests and behaviour to better understand and serve our members.

We use preferences which you select yourself to deliver the most appropriate content and marketing and customise the service we provide to you.

We may also use this information to send you editorial or promotional communications via email. You will be given an opportunity to opt out of receiving these communications if you wish to.


Forums and personal messaging

Any personal details and/or information which you make available to other users whilst using the forum area of the site are given at your own risk, although we do monitor all threads and endeavour to remove anything which may cause offence or is potentially dangerous. Any personally identifiable information which you provide can be read and used by other users. International Workplace is not responsible for any personally identifiable information which you provide in the forum. Similarly, using the private messaging function to enter into conversations with other users is also at your own risk.

Payment processing

You can purchase goods and services on the site by making payments online. We use a third party supplier to process online payments, which are transacted on a secure server using SSL (secure sockets layer). The company we use is WorldPay, one of the world's largest and most highly renowned e-commerce transaction and payment companies.

When you purchase goods or services from us online, you are transferred to WorldPay's secure server environment where the whole transaction is processed. You will be informed that you are entering a secure environment (demonstrated by the padlock symbol) and the url will change to https://... on WorldPay's secure server.

If we process an online credit card transaction on your behalf, the personal credit or debit card information you provide us with is only used for the purpose of processing that transaction, and is not stored on our system.

At no time during the online payment process are we provided with your personal credit or debit card information, which is processed and encrypted completely by WorldPay. Neither International Workplace nor store sensitive financial information on customer purchases, nor is it at any time made available to us.



In addition to the information which you supply when you register with the site, information and data may be automatically collected through the use of cookies. Cookies are text files which a website can use to recognise repeat users, and allow us to observe your use of the site. The cookie itself contains no personally identifiable information but it does pass an ID to our server which allows us to tie the cookie to your personal information. For example, cookies make it possible for us to identify registered users without needing to ask for registration details every time you access the site, and to save you logging in every time you visit the site.

We use cookies to ensure we give you the best experience on our website. Cookies need to be accepted for this website to fulfil required functionality.

If you do not want a cookie, you can set your browser to deny it, although this may mean some functionality does not work as intended.

You can read more about cookies at:

This website uses the following cookies:

Cookie TypesCookie NamesEssential to site operationPurposeMore information
This browsing session PHPSESSID Yes Identifies your current web session to our server. It is set upon your arrival to our site and deleted when you leave. It holds no personally identifiable information.  
Google Analytics _utma
No These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Google Analytics Privacy Overview
WordPress wp-settings-1
Yes These cookies are required by our Blogging software and hold no personally identifiable information.  
Admin access wplng Yes Is set if you have access to restricted parts of the site and then ensures access.  
Requested permanent sign in wplperm Yes Is set if you ask to be remembered so that you don't have to sign in again when you return to the site.  
Store Javascript preference javascriptEnabled Yes Lets us know if you have Javascript enabled in your browser so that we can deliver content to you and provide alternative means for using the site without it.  
Signed in status Loggedin Yes Lets us know that you're logged in so that you can access and use the site in ways you couldn't if you weren't.  


Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees and data processors who have access to, and are associated with the processing of, personal data, are obliged to respect the confidentiality of our visitors' personal data.



Any picture or photograph that you upload to your personal profile will be available to view and access by all other users and you are responsible for the content contained within it. The ability to upload a photograph is to allow our users to personalise their profile and should in no way be used to post defamatory or offensive images. Anything uploaded which is not in keeping with the Image Use Policy of Workplace Law will be removed, and the user may also have their membership suspended or removed entirely.

Workplace Law cannot guarantee how other users will respond to images posted on the site.


Access to the personal data we may hold about you

You can check what data we hold about you by first logging in and then editing your details and preferences at:

You can contact us to ask whether we are keeping personal data about you by visiting our website:

We can provide you with a readable copy of the personal data which we keep about you, within a week. We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • completed


Closing your account

If for any reason you wish to leave the International Workplace Site, we will remove any personally identifiable information from our publicly viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law.

To request that we close your account please send your request to us using the contact information on our website and using the email account with which you are registered with us.

You can contact our customer support team if you have any questions by email:; by mail: Customer Support Team, International Workplace, 110 Hills Road, Cambridge, CB24 8QR; or by telephone on 0871 777 8881.


Changes to the Privacy Policy

We reserve the right to modify this privacy statement at any time as we see fit, and will use our reasonable endeavours to inform you when changes are made.


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