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Adapting your customer service skills when working abroad

Working overseas has several advantages, including the opportunity to experience different cultures, build confidence and improve your communication skills. What’s more, adapting your customer service skills when working abroad may not be as...


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Self-driving cars: the safer option for your drivers?

Futurologists love the open road because transportation acts as the perfect metaphor for progress. So it might seem to some like the self-driving car concept is just the next stage on our journey to making the tech in Star Trek and The Jetsons a r...


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To be or not to be... in the office – the rise of presenteeism

We’ve all been there… you’re not feeling well; the eyes are streaming; the throat is sore; you’re aching all over… but there’s work to be done, so despite feeling rubbish, you head into your workplace (or stay...


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Gender pay gap reporting: adding fuel to the equal pay fire?

Gender pay gap reporting and equal pay have been hot topics in the news recently, with some of the UK’s largest employers publishing their pay gap reports and repeated stories in the media regarding equal pay. We have recently seen the BBC u...


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Thriving at work - Wellbeing and mental health

The week after Christmas is a particularly challenging one for wellbeing. The festivities are over, but the hangover may not be. The weather is gloomy and the sniffles are breaking out. We’re in debt from overspending and the new year stretc...


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What doulas do

Doula support helps women and families in all kinds of situations, who have different kinds of births and make a wide range of parenting choices. The services offered by a doula vary greatly according to the needs of the women, couple or family th...